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Support

Scan Clan is a free document scanner app. If something is not working, or you want a feature that is not there yet, write to support@spirikle.com. That address reaches the people who build it.

Getting help

  • E-mail us

    support@spirikle.com. Tell us the platform, and what you did just before it went wrong. That is usually enough for us to reproduce it.

  • From inside the app

    Settings, then Contact us. Feedback sent that way arrives in the same place as e-mail.

  • Read the FAQ first

    Accounts, sign-in, deleting your data, supported platforms and password-protected exports are all answered on the FAQ page.

Deleting your account and your data

Write to support@spirikle.com from the address the account is registered to, and ask us to delete it. We remove the account and everything stored with it, and we do not keep a copy afterwards. See the Privacy Policy for the detail.

More storage

Every Scan Clan account includes 500 MB, free. If your library needs more room than that, write to support@spirikle.com and tell us roughly how much you need.

Legal documents

The Privacy Policy and the Terms of Use are published here in full, and the same text is readable inside the app under Settings.

View as Markdown Every page here is also published as Markdown, for people and for AI assistants. See llms.txt.