# Support

Scan Clan is a free document scanner app. If something is not working, or you want a feature that is not there yet, write to [support@spirikle.com](mailto:support@spirikle.com). That address reaches the people who build it.

## Getting help

### E-mail us

[support@spirikle.com](mailto:support@spirikle.com). Tell us the platform, and what you did just before it went wrong. That is usually enough for us to reproduce it.

### From inside the app

Settings, then Contact us. Feedback sent that way arrives in the same place as e-mail.

### Read the FAQ first

Accounts, sign-in, deleting your data, supported platforms and password-protected exports are all answered on the [FAQ page](/faq/).

## Deleting your account and your data

Write to [support@spirikle.com](mailto:support@spirikle.com) from the address the account is registered to, and ask us to delete it. We remove the account and everything stored with it, and we do not keep a copy afterwards. See the [Privacy Policy](/privacy-policy/) for the detail.

## More storage

Every Scan Clan account includes 500 MB, free. If your library needs more room than that, write to [support@spirikle.com](mailto:support@spirikle.com) and tell us roughly how much you need.

## Legal documents

The [Privacy Policy](/privacy-policy/) and the [Terms of Use](/terms-and-conditions/) are published here in full, and the same text is readable inside the app under Settings.

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_Scan Clan · https://spirikle.com/support/ · published by Spirikle · support@spirikle.com_